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Quality Policy and Quality Objectives

 

In 2003, and uses UKAS logo 

 

L.H.L Law Firm passed ISO Quality Certification

 

L.H.L Law Firm passed triennial certification audit of ISO Quality Management System In 2009, and the logo changes to CNAS

 

 

 

 The logo above is the assurance of the quality of service, and is the commitment to our legal service which appears in all external files.

 

Quality Policy

 Enthusiasm and Faith, Carefulness  

Quick responses, Diligence

Loyal to clients and laws 

Improve and Perfect, Top-notch

 

 Enthusiasm and Faith, Carefulness, Quick responses, Diligence are our quality purposes of legal service and commitment to clients. We would try our best to satisfy or exceed all the clients' lawful requirements and expectations, unachievable and fake commitments are prohibited.   

 Loyal to clients and law is our basic principle of legal services, all the legal services we provide should be subject to the rule " to safeguard the lawful rights and interests of parties, to ensure the correct implementation of law," under Law of the People's Republic of China on Lawyers.

Improve and Perfect, Top-notch are our commitments to continuous improvement of our system, process and service. According to the latest requirements of legal service and successful experiences of lawyers from developed countries, we need to expand our legal service area and improve the quality of service.   

      

Quality Objectives

a100% treatment rate for clients complaint;                      

bReasonable back rate of clients<2%

cSatisfaction of clients higher than 90, 100% compliance rate;

dCarry out not less than 2 improvement activities yearly.

 

Honors and Awards:

  • Awarded 2005-2007 "National Excellent Law Firms"
  • Awarded "Yunnan Excellent Law Firms"
  • The Party Branch of Yunnan Liu Hule Law Firm awarded "Advance Basic Party Organization" by Justice and Administrative System of Yunnan Province
  • Advanced Unit of Comprehensive Renovation and Supervising of Public Security
  • CPC Service station of Weiyuan Community Huguo Street Wuhua District
  • Honorable governing unit of Yunnan Police Association
  • Advanced Unit of Lawyers involved in Law-related Petition of Yunnan Province
  • Emphasis Contact Unit of Legislative Committee of People's Congress of Yunnan Province
  • Advanced Unit of Concentrated Education and Reorganization Activity of Yunnan Lawyers
    • Advanced unit of Right-safeguarding for the elderly in Yunnan Province
    • Awarded "Advanced Group of Right-safeguarding for the disabled"
    • Governing Unit of "China Trail News Monthly" for three times
    • Governing Unit of "Intellectual Property"
    • 20th Anniversary Award for contribution to "China Lawyer"
    • Consumption and Support Award for 3.15 International Day for Consumers' Rights and Interests
    • Awarded Contribution to Citizen Quality Education
    • Awarded “The Best Cooperation Prize of Yunnan Lawyers Debate Competition on TV” and “The Best Organization Prize of Yunnan Lawyers Debate Competition on TV” in National Lawyers Debate Competition
    • The designated law firm for intern lawyer
    • Passed ISO Quality Certification


 

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